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Service-user Involvement

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"Who better to design, audit, monitor and comment upon services than the experts - service-users ourselves!" USS Trustee.
 
 
 
Acknowledgement of Joint Working
 
At our AGM this year we were joined by
John Peet, Chairman of
Northamptonshire Healthcare Foundation Trust
who, along with Brendan Macken,
the Voluntary Chair of SURG,
signed up to the
SURG User-involvement Strategy.
 
We see this as both an endorsement of the quality of work undertaken by SURG members and a statement of NHfT's intent to continue their promotion of service-user input to all their policies and practices.
 
 
 

Jane Taylor, John Peet & Brendan Macken
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Jane Taylor, Chair USS & John Peet, Chair NHfT
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Sam Mwenye
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We are happy to introduce
Sam Mwenye,
User Involvement Development Worker

Sam is leading our new strategy
along with Brendan Macken, the voluntary Chair of SURG,
and can be contacted at our
St James HQ

on 01604 756845

or by emailing

samuss@btconnect.com

It has long been recognised that service-users have a right to be part of the decisions that affect their treatment and service-provision.

Set-up in 1993, USS was in the forefront of this move to ensure service-users at whatever stage in their recovery had a part to play in the planning, auditing, monitoring and commenting upon services within Northamptonshire.

The Service-user Reference Group (SURG), chaired by Brendan Macken and made up of volunteers, meets monthly to direct this work and your input would be very welcome. You don't have to be qualified - you just need to be passionate about wanting to improve things within Mental Health provision.

Members of SURG had a hand in designing the Welland Centre in Kettering and are involved in the new-build scheme at the Pendereds in Northampton. A number of them are also trained interviewers for nursing and management positions for Northamptonshire Healthcare Trust. They are also active in groups that discuss issues such as Acute Care, Patients' Experience, Complaints Reviews, Older People's Mental Health, Suicide Prevention and many more.

Click on the "Current Opportunities" link at the side of this page to find out what is available at the moment.
______________________________________

User Involvement Strategy

After several months of intensive work, the new
User Involvement Strategy
has been completed.

USS would like to thank Wendy Gross and all the members of the Service User Reference Group
for all the hours of hard work that went in to drafting this strategy.

A copy will soon be available here.

____________________________________________________

Val Nicholas
is our Volunteer Co-ordinator.
 
With a great experience in the sphere of mental health services, Val is working with service-user volunteers, assisting them with the work they do and facilitating meetings etc.
______________________________________

If you would like to get involved in any of our work, please contact Val Nicholas

on 01604 756845 or email valuss@btconnect.com


Some links you may find interesting:

Care Services Improvement Partnership

Northamptonshire Healthcare Trust

Northamptonshire Healthcare Trust - Policy for Service-user Involvement

Time to Change


USS is a registered charity, number 1079933